About Visual South
Visual South is an Infor Certified Gold Channel Partner for both Infor CloudSuite Industrial/SyteLine ERP and Infor VISUAL ERP. We have been helping manufacturers use Infor ERP to run their businesses better since 1994, offering deep expertise on the implementation and execution of these solutions.
There are many Infor Channel partners, however very few have been award Infor Partner of the Year. We are proud to have received this award in 2021.
You need an Infor Certified Partner
It is important that Infor ERP customers work with a certified partner. Some independent organizations advertise that they have an advantage because they don’t have to follow Infor’s rules of engagement or protocols. This is misleading. Those who are not part of the Infor Partner Network have not gone through the consulting certification process; they also are not included in Infor development meetings, monthly product updates, and product roadmap discussions. This means independent organizations are not up to date on Infor’s current technology and development strategies.
Most importantly, these independent organizations are not allowed to access your ERP system. This is a violation of your Infor software license agreement. Please be careful as there can be monetary ramifications due to non-authorized third-party access.
However, certified partners of Infor ERP solutions like Visual South are authorized to access your ERP system, whether it is deployed on-premise, hosted, or in the Infor/AWS cloud. The Visual South team is aware of the newest technologies and functionality being pushed out monthly by Infor, and is in constant contact with Infor product managers about ongoing and future development. Visual South is part of the exclusive Infor North American Partner Advisory Council as well, which allows us to be included and provide input on development efforts to better serve our customers.
Visual South is responsive and attentive
Visual South is an Infor ERP consulting partner with an exceptionally talented and veteran team. We have helped Infor ERP customers for over 30 years and recently expanded our Services Team.
Our enhanced Services Support team in tandem with our Account Management team prioritize customer responsiveness and attention, clearly communicating at each touch point. We provide redundant visibility of all inbound support requests to ensure measurable responses, clarity of needs, and follow through for maximum customer satisfaction.
Visual South’s most popular Infor ERP services include:
- Technical consulting and upgrades
- New ERP implementation consulting
- Application and business process review
- ERP revitalization consulting
- Business process improvement consulting
- Executive management and planning consulting
- Enterprise design and blueprint
- Data strategy with Power BI strategies and delivery
- Reporting consulting and development
- Operational consulting
- Financial consulting
- Supply chain management consulting
- Planning and scheduling consulting
- Software and modifications development
- ERP support services
Visual South has an incredibly talented team to help you align and obtain your business and operational goals with the functionality in the Infor ERP toolsets. Our team of ERP veterans not only understand the Infor ERP applications, but also how to improve your manufacturing processes. As evidence of the talent available to help our customers, three team members are in the SyteLine Users Network Hall of Fame.
Summary
Visual South’s philosophy is that you must provide a consulting team that understands how to apply the ERP attributes to address business issues.
With that in mind, we strongly encourage you to work with certified Infor partners. This is important from a license management perspective, but also impacts the quality of consulting provided. Customer service is paramount and there is a daily effort by Visual South to improve responsiveness, dispatch, delivery, and satisfaction.
If you would like to learn more about how Visual South can help you better use Infor ERP, please reach out for a free 30-minute consultation or visit www.visualsouth.com for more information.
