Visual South Insights

Video transcript

Hi, I'm Jack Shannon. If you're looking for ERP, I know that user experience is going to be important to you.

The user experience can be explained this way. How easy is it to use the software? I know this is an important issue not because of a survey that I read. I've been working with ERP and ERP users for over 30 years. It's reasonable that you want to have a better experience with your new ERP as compared to the experience you're having today. We understand this, Infor understands this, and this is what they've done:

Customer success with Infor CloudSuite Industrial

Infor CloudSuite Industrial (Syteline) ERP is specifically designed for manufacturers. The greatest benefit, as well as differentiator of the system, is that it can address almost all business needs. Providing a complete, integrated, and single-sourced application is an important—and rare—asset to have as an ERP provider.

How should small manufacturers address their ERP needs?

Small manufacturing companies are often caught in the conundrum of aligning business needs with sometimes arbitrary budgets. Over the past 20 years, I have worked with many small manufacturers looking for ERP solutions, and it is always an interesting balance between the functionality they want, what they can actually utilize, and what they are willing to invest financially.

It’s really no contest

If you are looking for software to manage your small to medium-sized discrete manufacturing business and don’t know if you need MRP (material requirements planning) or ERP (enterprise resource planning), let me make this easy for you. You should look for an ERP system. Read on to learn why.

Manufacturers need specific software to support their operation

There are many software systems available to help companies execute various functions. For example, our team at Visual South works with many businesses that use QuickBooks and Excel to handle day-to-day operations. However, we often find that these companies—along with similar businesses running legacy systems—are looking for a better way to manage all their processes, especially if they have some form of manufacturing or production requirements.

A little background first…

ERP software is a tool that supports business processes and workflows. Some ERP software systems are generic while others are designed for particular industries. Visual South focuses on the manufacturing industry and our ERP solutions are designed for manufacturing companies—more specifically, order-driven manufacturers. Our customers are typically make-to-order, configure-to-order, engineer-to-order, make-to-stock, or a combination of all of the above. So, the ERP processes and workflows I cover in this article are primarily targeted toward manufacturing companies and their software.

Infor ERP products

Visual South sells, implements, and supports two Infor ERP products: CloudSuite Industrial (formerly known as SyteLine), and VISUAL. We are commonly asked, “What are the differences between the two?” That’s a reasonable, straightforward question, but the answer is much more nuanced because these ERP products are used to run manufacturing businesses, which are not simple and straightforward. At a high level, the two products feel similar; they are both ERP products with deep functionality. Also, at a high level, two manufacturers feel similar; they both make stuff. As you look deeper into the manufacturers, differences emerge and the same is true with the Infor ERP products. For this article, I’ll start by comparing what is similar between the two products and then work through the differences.

QuickBooks & manufacturing have inherent problems

QuickBooks is an accounting-focused application that’s built for small businesses. Offering a lot of great features, it is one of the most commonly used accounting programs for all types of small companies. However, it is not an enterprise resource planning (ERP) system. There’s some improved functionality available with QuickBooks Enterprise, but companies tend to outgrow that functionality quickly—especially work-order-driven manufacturers. We have seen many companies struggle when trying to determine how to use QuickBooks for manufacturing.

Before we get to the three questions…

This blog is written assuming that you are following some sort of methodology for managing your ERP evaluations. The following questions are geared toward helping you decide which vendor to work with, not the mechanics of the evaluation itself.  If you don’t have a methodology, my suggestion would be to first download our ebook to get some fantastic advice on how to carry out your ERP evaluations. You can download it here.

Pushing out faster releases and new functionality for VISUAL ERP

Infor has released more functional enhancements for VISUAL ERP in the last 24 months than we normally see. Infor VISUAL ERP Product Manager Rich Lagoy and the VISUAL ERP steering committee are driving out new functionality at a faster pace than before, delivering quarterly updates to the large VISUAL ERP user base and new sales customers.