Visual South Insights

Know what ERP can do for you

Every month, I talk with people looking to buy an ERP system; and I also talk with customers who have been using ERP for years and years. I am exposed to the entire ERP spectrum. At one end are potential customers who articulate the issues they are experiencing by not having an integrated ERP system; and what they want the new ERP system to do for them. On the other end are customers who have an integrated ERP system that is working very well for them. In the middle are customers who aren’t getting the most they could out of ERP because the users either don’t understand what ERP could do for them, or they don’t know how to set it up to give them what they want.

ERP and CRM integration benefits and issues

It’s not as simple as one may think for companies to execute an ERP and CRM integration. In many cases, there is no strategy as internal departments do their own thing. For example, accounting may adopt QuickBooks and production may use a non-integrated system or supplement QuickBooks with a plethora of spreadsheets. This scenario is one we commonly see.

ERP training does not end after implementation

During implementation, ERP training primarily focuses on how the company will utilize the software to perform its daily functions, as well as processes necessary to replace the current system. Key users and team members work with their implementation partner to develop a plan and define the training requirements for the new ERP solution.

Post-implementation ERP training is just as important as the initial training to achieve continued success. Every company needs an ever-evolving plan for continuous improvement. Ongoing ERP training should be a significant part of that plan!

Can a configure price quote software solution help me?

If you aren’t sure about what configure price quote (CPQ) software is, or you want to improve your baseline understanding, you can check out my other blog, “What is CPQ?”. If you are specifically looking for Infor CPQ software, you can read a review here.

There are a lot of benefits provided by CPQ software, but probably the biggest one is the ability to make it easier for non-engineers to correctly configure a complex solution. As simple as it may sound, a lot of companies struggle with the issue of salespeople, customers, resellers, and others designing a solution (a part or material) that engineering cannot create, and one that manufacturing departments cannot manufacture. When there’s no CPQ solution in place, it creates very long lead times, and complex back-and-forth discussions due to the difficulty in managing all of the emails, drawings, and conversations that have to take place before actual manufacturing can occur. 

What does CPQ stand for?

The software industry has no shortage of three-letter acronyms, so let’s get right to answering the question.  CPQ stands for configure, price, quote.  More specifically, CPQ is a category of software that helps enable the business processes of configuring, pricing, and quoting a product or service.

Inventory count is complete

So, you’ve done your annual inventory count and probably thinking you’ve survived another one. Write-offs weren’t so bad and the big bonus is that you ‘found’ extra inventory that you didn’t think you had.

But before you call this year’s count a wrap let’s take a moment to consider what your count is really telling you.

You need a plan

When was the last time you thought about your data strategy? I hear people talking about data almost every day, but I rarely hear people articulate their data strategy. If there is no strategy for your data, that leaves hope; and hope isn't a strategy.

Infor Service Management is a Comprehensive Application

The Infor Service Management solution is an ERP application for service companies, field service companies, and manufacturers and equipment companies that provides service including installation, both preventive and emergency maintenance, warranty, service contracts, inspections, and both internal and external operations. Infor Service Management can be categorized as an Enterprise Resource Planning (ERP) solution due to the abundance of functionality provided with the core offering. This vast functional footprint is a differentiator for Infor Service Management, as few other field service management systems have the same broad reach.

As a technology barcoding has been around since the 70’s which puts it on par agewise with the IBM 360 mainframe, the Ford Pinto, and these TV shows: Happy Days, Charlie’s Angels, and the Brady Bunch. Yet unlike these icons of the 70’s, the humble barcode is still very much in use and growing. Here are 5 reasons why the barcode is still around.

The planning begins

I spent the first two days of November working with the VISUAL Focus executive committee developing the agenda and breakout sessions for the VISUAL user conference organized and hosted by Visual South, Synergy Resources and BizTech. The conference will be held October 21-24, 2018 at Disney's Coronado Springs Resort in Orlando, FL.