Focus on the Solution

I’m not a golfer. How do I know this? Because I tried to be. Practice, regular play, lessons – I tried it all. What I heard over and over again as a professional tried to correct my version of a golf swing was this: The swing I’m teaching you is going to feel funny at first.

That funny feeling, as we all know, is the feeling of a learning curve. Once you are used to it, it doesn’t feel funny anymore.

Learning curves are an interesting thing. We love the thought of doing something better, but usually don't give much thought to the process needed to go through to get there. Once the learning curve appears in the process, there is usually some level of resistance to going through with the activity. There could be enough resistance for us to abandon our initial plan of doing something better.

Keep in mind, this resistance is usually not overt. It is usually subtle; just enough to allow for the suggested change to blow over. I've seen people resist change and not be aware they were doing it.

My golf coach wasn’t focused on making sure my swing never felt funny; the coach was focused on making my swing efficient. He knew that funny feeling was temporary, but an efficient swing will benefit me the rest of my life. (Well, the rest of my golf life.)

Keep that in mind when figuring out solutions to your business issues. Don't worry about learning curve, focus on the solution. During the implementation, understand it is a natural reaction for users to resist changes and work toward finding their old comfort zone. This never ends well. Sticking with old processes results in no benefit. Don't fight the learning curve, embrace it.

I'd be happy to discuss how Visual South can help find solutions to your business concerns.