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Jack Shannon

Jack is the CEO of Visual South and has been working with ERP since 1996 when he bought it in his role as a Plant Manager. Since 1998 he has worked for Visual South with roles in consulting, sales and executive management.

Recent Posts

What is Your Data Strategy?

By Jack Shannon on 1/10/18 10:00 AM

You need a plan

When was the last time you thought about your data strategy? I hear people talking about data almost every day, but I rarely hear people articulate their data strategy. If there is no strategy for your data, that leaves hope; and hope isn't a strategy.

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VISUAL Focus 2018

By Jack Shannon on 11/10/17 11:16 AM

The planning begins

I spent the first two days of November working with the VISUAL Focus executive committee developing the agenda and breakout sessions for the VISUAL user conference organized and hosted by Visual South, Synergy Resources and BizTech. The conference will be held October 21-24, 2018 at Disney's Coronado Springs Resort in Orlando, FL.

Topics: ERP selection
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How Equipment Rental Companies Utilize Infor Service Management

By Jack Shannon on 11/8/17 10:00 AM

Equipment rental companies manage assets and customer service. Infor Service Management (ISM) does the same.

At a very high level, the goals of an equipment rental company and ISM are the same: to manage assets and customer relationships. The company needs to have assets customers want to rent; it’s also important for those assets to be maintained properly to reduce downtime. If either of those needs are not met, valuable sales opportunities may be lost forever.

Infor Service Management’s functionality is aligned to help companies meet these goals. Let’s start with the most important aspect of ISM: It’s one system, one database.

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Most-Used Enterprise Resource Planning (ERP) Modules and Their Functions

By Jack Shannon on 10/11/17 10:00 AM

ERP modules and functions through the years

The roots of today’s ERP systems were pretty humble. They were originally designed to take and ship orders, figure out what had to be made and bought, track who owed who money, and produce financial statements. Today, an ERP modules list covers all of that and so much more.

Topics: ERP research
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It’s Not a Solution Until It’s Implemented

By Jack Shannon on 6/25/17 6:10 PM

Knowing isn't doing

One of my blogs dealt with problem solving. In a nutshell, I discussed the need to fully understand what the root of the problem is before trying to solve it. Once you know the cause, get ideas on how to fix it. Talk to people. Google it. Figure it out.

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The Trouble With Problem Solving in Manufacturing

By Jack Shannon on 6/25/17 6:08 PM

The manufacturing problem solving traps

I've always remembered three lessons I learned trying to solve problems at my manufacturing job back in the 80's. I was a Supervisor at a manufacturing plant and I took over two departments that were in desperate need of leadership.

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